How to Fix Broken Things Really Fast! 🚀

What is MTTR? Let’s Find Out!

Hello friends! Do you know what happens when your favorite toy breaks? Or when your video game stops working? It makes you sad, right?

Well, grown-ups who make computer games and apps have the same problem! When their games break, they need to fix them really, really fast so you can play again! 💪

The Special Name for “Fixing Fast”

Grown-ups call the time it takes to fix something MTTR. It’s short for “Mean Time To Recovery” - but that’s a fancy way of saying:

How long does it take to make broken things work again?

Let’s Use a Fun Example! 🎮

Imagine your favorite video game stops working:

1. OH NO! - The game is broken! ❌
2. Finding the Problem - You tell your mom or dad what’s wrong
3. Fixing It - They figure out how to fix it
4. **YAY! ** - The game works again! ✅

All that time from step 1 to step 4? That’s the MTTR!

How Do We Make MTTR Shorter? ⏱️

Here are some ways grown-ups can fix broken things faster:

1. Have Good Helpers Ready 👥

Just like you have friends who help you, game makers have a team ready to help when something breaks!

2. Know the Problem Quickly 🔍

If you know what’s wrong right away, you can fix it faster! It’s like knowing where the toy broke before trying to fix it.

3. Have Tools Ready 🔧

Having all your tools in one place makes fixing things easier and quicker!

4. Practice Fixing Things 🎯

The more you practice fixing things, the faster you get! Just like getting better at video games!

Why Do Grown-Ups Care About MTTR? 🤔

When something is broken for a long time, people get sad and stop using it. So game makers want to:

✨ Fix things super fast
✨ Make people happy
✨ Keep people playing their games

The Magic Numbers 🔢

Game makers measure MTTR like this:

• Super Fast: Fixed in less than 1 hour 🟢
• Pretty Good: Fixed in 2-4 hours 🟡
• Needs Help: Fixed in more than a day 🔴

Remember! 🌟

MTTR is like a score that tells us how good a team is at fixing broken things quickly!

The **smaller the number, the better! ** Because it means things get fixed really, really fast!

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🔗 Useful Links for Grown-Ups (Parents & Engineers)

If you’re an adult wanting to learn more about MTTR and DORA metrics, here are some helpful resources:

• Google Cloud - DORA Metrics - Official guide to DORA metrics including MTTR
• Atlassian - MTTR Explained - Detailed explanation of Mean Time To Recovery
• DORA Metrics Guide - The official DORA (DevOps Research and Assessment) website
• PagerDuty - Understanding MTTR - Real-world MTTR practices
• Datadog - MTTR Measurement - How to measure and improve MTTR
• New Relic - DORA Metrics - DORA metrics implementation guide
• Inc.com - Understanding MTTR - Business perspective on MTTR